Contact
Contact Us
We're here to help! Whether you have questions about Gluqora Guardian™, your order, or shipping, our customer support team is happy to assist you.
Email Support
For order inquiries, shipping updates, returns, and refunds, please include your order number and the email address used at checkout.
Response Time: We aim to respond within 1–2 business days, Monday through Friday.
Frequently Asked Questions
Where is my order?
Once your order ships, you'll receive a shipping confirmation email with tracking information. You can use this information to follow your package's delivery progress.
I haven't received my confirmation email.
Please check your spam or promotions folder. If you still can't find your confirmation email, contact us with your name and the email address used at checkout.
What if my package arrives damaged?
We're sorry if your order arrives damaged. Please contact our support team with your order number and clear photos of the damaged product so we can assist you.
How can I request a return or refund?
Please contact us at support@gluqora.com with your order details. Our team will review your request according to our Refund Policy.
Can I change or cancel my order?
If you need to make changes to your order, please contact us as soon as possible. While we cannot guarantee changes after an order has been processed, we'll do our best to assist you.
Important Information
Gluqora Guardian™ is a fingertip monitor designed to measure blood oxygen saturation (SpO₂) and pulse rate. It does not measure blood glucose or replace professional medical advice, diagnosis, or treatment.
For medical concerns, please consult a qualified healthcare professional.
Thank you for choosing Gluqora!